Privacy policy

Effective Date: May 18, 2026

NeuroCycle Care (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you place an order, create an account, subscribe to emails, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

  • Order history

Device & Usage Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website activity and browsing behavior

  • Cookies and analytics data

Health-Related Information

If voluntarily provided through customer support inquiries, we may collect limited wellness-related information to better assist customers. We do not use this information for medical diagnosis or treatment purposes.

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Provide customer support

  • Improve our website and services

  • Send order updates and confirmations

  • Deliver marketing communications (with opt-out options)

  • Detect fraud and unauthorized activity

  • Comply with legal obligations

3. Sharing of Information

We do not sell your personal information.

We may share information with trusted third parties that help operate our business, including:

  • Payment processors

  • Shipping carriers

  • Email marketing providers

  • Website hosting providers

  • Analytics and advertising partners

These third parties are only permitted to use information as necessary to provide services to NeuroCycle Care.

We may also disclose information:

  • To comply with legal obligations

  • To protect our rights and property

  • To prevent fraud or security threats

4. Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze traffic and performance

  • Personalize advertising experiences

You may disable cookies through your browser settings; however, some features of the site may not function properly.

5. Email Marketing & Communications

By subscribing to our mailing list or making a purchase, you may receive promotional emails from NeuroCycle Care.

You can unsubscribe at any time by:

  • Clicking the “unsubscribe” link in any email

  • Contacting customer support directly

We comply with applicable U.S. email marketing laws, including the CAN-SPAM Act.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, misuse, or alteration.

However, no online transmission or storage system can be guaranteed 100% secure.

7. Your Privacy Rights

Depending on your state of residence, including California and other applicable U.S. jurisdictions, you may have rights to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of personal data

  • Opt out of certain data-sharing activities

To exercise these rights, contact us using the information below.

8. Children’s Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that information from a minor has been collected, we will delete it promptly.

9. Third-Party Websites

Our website may contain links to third-party websites or services. NeuroCycle Care is not responsible for the privacy practices or content of external websites.

Users should review the privacy policies of any third-party sites they visit.

10. Health Disclaimer

Products sold by NeuroCycle Care, including:

  • GPL1 Nutritional Support Complex

  • Cortisol Rhythm Balancer

  • Postbiotic Gut Barrier

  • NAD+ Cellular Energy

are intended for general wellness support only and are not intended to diagnose, treat, cure, or prevent any disease.

Customers should consult a licensed healthcare professional before using supplements.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will become effective immediately upon posting on the website.

We encourage customers to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

NeuroCycle Care
Email: support@neurocyclecare.com
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)

This Privacy Policy is governed by the laws of the United States and applicable state privacy regulations.